Return/Refund Policy

  1. Any cancelation or compensation given to the customer will be refunded in a timely manner, using the same form in which the payment was received. Please allow up to 10 business days for the monies to be credited to your account.
  2. Customer must notify I.BSound Pro within 6 business days of order acceptance, to notify any defects discovered in the ordered product or the claim will be denied.
  3. In order to receive replacement/refund, Customer must return 100% of the received product within 15 days (at their own expense) from the time when the ordered product delivery was taken or picked up.  
  4. All charges related to expedite shipping are NOT REFUNDABLE, including for those orders that are returned for any reason.
  5. I.BSound pro will not be responsible for any low quality images we receive from customers.  To ensure premium quality on printed products, make sure image resolutions are print ready (at least 150 dpi).

 

CUSTOMER CONTENT

You understand that all information, data, text, photographs, graphics, messages or other materials ("Content") are the sole responsibility of the person from which such Content originated. This means that you, and not I.BSound Pro, are entirely responsible for all Content that you use from I.BSound Pro “Design Ready” or send, upload, post or transmit via the Service. Recognizing the global nature of the Internet, you agree to comply with all local rules regarding online conduct and acceptable Content. You agree to not use the Service to send, upload, post or otherwise transmit any Content that contains (i) child pornography or anything indecent, obscene, lewd, lascivious, filthy or vile; (ii) a threat to kidnap or injure a person, a threat to injure the personal property or reputation of another person, a threat to accuse any person of a crime, a threat to inform another that a person has violated any law of the United States, or a threat of blackmail; (iii) any matter advocating or urging treason, insurrection, or forcible resistance to any law of the United States; (iv) any defamatory remarks directed at any other person or company; or (v) any content that infringes the intellectual property rights or other proprietary rights of I.BSound Pro or any third party does not control posted by Customers and does not guarantee the accuracy, integrity or quality of the Content Under no circumstances will I.BSound Pro be liable to you in any way for any Content you may be exposed to that you may find offensive, indecent or objectionable. Products and services, are provided for your personal use only. You agree to abide by these terms of service and not to use these products and services or related messages for any unsolicited or unauthorized advertising, promotional materials, "junk mail," "spam," "chain letters," "pyramid schemes," or any other form of solicitation.

You acknowledge that I.BSound Pro does not pre-screen Content, but that I.BSound Pro and its affiliates shall have the right (but not the obligation) in their sole discretion to remove any Content that violates the terms of service or may otherwise be objectionable. You further acknowledge and agree that I.BSound Pro may preserve Content and may also disclose Content if required to do so by law or in the good faith belief that such preservation or disclosure is reasonably necessary to: (a) comply with legal process; (b) enforce the terms of service; (c) respond to claims that the Content violates the rights of third-parties; or (d) protect the rights, property, or personal safety of I.BSound Pro, its users and the public.